Consumer Account Representative
Full Time • Grand Rapids
Benefits:
- 120 Hours PTO
- 10 Paid Holidays
- Long Term Disability
- Life Insurance
- Flexible Spending Account (FSA)
- Health Savings Account (HSA)
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
No prior experience needed!
A multi-state creditors' rights law firm based in Grand Rapids, Michigan, seeks a Consumer Account Representative to assist with its consistently growing practice.
Applicant will be responsible for educating consumers on the status of their accounts, skip tracing consumers location and assets, generating and receiving consumer calls, negotiating and following up on payment arrangements, and identifying the reason for a consumer’s delinquency.
Good computer skills, excellent communication skills, and the ability to provide a high level of professionalism are important. Candidate must also be organized, hardworking, and committed to learning the interworking of a very specialized field.
A multi-state creditors' rights law firm based in Grand Rapids, Michigan, seeks a Consumer Account Representative to assist with its consistently growing practice.
Applicant will be responsible for educating consumers on the status of their accounts, skip tracing consumers location and assets, generating and receiving consumer calls, negotiating and following up on payment arrangements, and identifying the reason for a consumer’s delinquency.
Good computer skills, excellent communication skills, and the ability to provide a high level of professionalism are important. Candidate must also be organized, hardworking, and committed to learning the interworking of a very specialized field.
Location:
Northeast Grand Rapids, MI
Job Type:
Full-time
Pay:
$19.00 - $23.00 per hour
Benefits:
Northeast Grand Rapids, MI
Job Type:
Full-time
Pay:
$19.00 - $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8-hour shift
- Day shift
- Monday to Friday
- No nights
Work Location:
In person
In person
Compensation: $19.00 - $23.00 per hour
Our Story
Founded in 2010, Velo Law has grown to a competitive mid-size creditors’ rights firm working to achieve outstanding and expeditious collection and recovery services for creditors. Our key differentiators are our multi-talented leadership and the tech-infused, business-minded manner in which that leadership team has intentionally built the firm. We understand that quality and efficiency are both paramount, and every piece of operations has been designed to optimize both so that we can provide competitive client services and maximum returns on investment.
Our Mission
Our Mission
To be the enforcement arm for collectors when ordinary requests for payment are ignored or rejected. We use the judicial system to augment and enhance our clients’ efforts, and we provide excellent debt collection services to our clients.
Professional Legal & Collections Careers
Velo Law has a team of 60+ staff and occasionally has openings. We maintain a steady workflow providing comprehensive collection and recovery services for creditor clients of a wide variety including healthcare providers, landlords, property owners/managers, banks, fintech lenders, auto finance companies, and more. We take pride in providing top quality consumer and client services with competitive returns on investment.
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